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Note that in order to preserve your privacy we are not able to explain someone might not be at level 4. You cannot infer from level 2 status that a person has failed a police vet, it may not have been started or may have simply expired.

What do the various levels allow you to do on the platform?

Depending on your verified level we intercept key action buttons.

The intercept points are:

  • Interested in an ask or offer opportunity

  • Creating a new ask or offer opportunity

On the client side this results in buttons either being disabled or showing a notification informing your of the required level.

On the service API side requests without sufficient level will be blocked returning 401 Unauthorised.

Level 0: - no verification

Show message - you need to complete email validation. If you have lost your validation email you can generate another by clicking reset your password on the Auth0 sign in form.

Level 1: email verified

As an asker you can be interested in an offer, or create a new ask.

As a volunteer clicking on interested in an ask your verify level must be equal to or higher than the verify level set in the op or parent activity.

You cannot create a new Offer at level 1

Level 2: Identity verified

As a volunteer you can create a new offer.

Level 3/4 Police vet

These levels give no new buttons but allow you to volunteer for ops requiring these verification levels.