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Notifications
When an error is receivedrecieved, notifications will flow through the following places:
Source System | Error Type | Slack Channel |
|---|---|---|
Express Server | Thrown Exceptions / API Level | |
React App | Not Implemented | |
AWS Infrastructure | Not Implemented |
We also want to define a flow where important notifications get fed into Jira Service Desk so that agents on that desk can act on notifications as they come through.
Statusfy
Statuspage has been replaced by Statusfy - mainly due to cost reasons. Statusfy is free and open source, and the plan is to fork the repo and run a static page via GithubPages.
Statusfy is also easy to use when the time comes to log an incident. Unfortunately I haven’t found much around it in the way of automation, but that’s the price of being free I guess.
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Statuspage
I’ve created a statuspage since we’re already using the Atlassian suite. I’ve invited Walter Lim and Andrew Watkins.
We can integrate with Jira Service Desk here: https://marketplace.atlassian.com/apps/1216079/statuspage-for-jira-service-desk?hosting=cloud&tab=overview
I’ve made an integration between slack and the #v-dev channel for now. We can easily add channels as and when needed via the statuspage console here: https://manage.statuspage.io/pages/zsfp5d6ygv87/slack