People
Volunteers
- heart of the system - people who have skills and want to help
- different levels of involvement, calls, advice, showing up, attending events, helping hand. talks and presentations
- easy sign up. manage home page profile telling people what you can offer.
Teachers
- more generally anyone who wants to ask for something - opportunity providers
- can browse potential activities and create new opportunities
- can manage volunteers, invite people
- can see where people are at in being school ready
Activity Providers
- Create content - things to do
- may deliver content and activities in conjunction with volunteers
- also manage volunteers and invitations
- Content is a repeatable pattern, a useable resource or an activity requiring time,space, people, gear and money.
- can be trainers and facilitators
Organisations
- Major concept that changes this from a person to person platform to a group to group platform
- orgs use for schools (opportunity providers), businesses (volunteer providers), Content/Activity Providers and other resource providers
- Each org gets a home page and promotes their thing - about them and their listings, offerings etc.
- orgs can provide customised pages into the system.
- orgs can manage cohorts of their own volunteers
- single sign on for businesses
- embedded listings for businesses
- Reporting and Dashboard information - Understanding Impact
- Training for Orgs - how to have an impact
- people can belong to an organisation. - usually sharing an email domain
- people can follow an organisation - preferentially listing their activities
- Org home page has tab for signed in employees that gives them all the information they need.
Badges
- used to track accomplishments from completing user profile or police vetting to giving a talk or volunteering 10 times.
- Uses OB2. Voluntarily provides a backpack to hold credentials
- Tracks your volunteering history
- Tracks teacher engagment
- export to LMS, Linked IN etc.
Onboarding
- The experience from Sign up to First event
- simple first sign on - uses existing social media accounts, no extra work to register
- collects profile information as you go
- Training materials - what to expect when ...
- Health and Safety
- School Ready
- School Safe
- First Feedback.
Activity
- A thing you can do.
- comes from activity providers.
- may be grouped into programmes
- will require implementation using resources
- volunteers can offer to provide an activity
- when vps show interest in an activity they mean that may be available to help deliver it.
Opportunity
- created by a teacher (op)
- based on an activity or original
- based on a previous opportunity (run again).
- identifies the resources required
- people can sign up and show interest in an opportunity
- may be fixed event - time/location or floating - a call or background work. - has a type.
- always takes time - commitment.
- workflow→ draft, published, happening now, completed, cancelled.
- completion ops moved to archive/history along with feedback and collected media/stories
Interest
- a relationship between a volunteer and an opportunity or activity
- has a life cycle from showing interest, to being invited and committing to attend,through to completion.
- people can have many interests and opportunities can have many interested people.
- op/vp workflow → interested, invited, committed, attended/not attended/withdrawn
- notifications (email or other) sent to parties involved on each transition
- op can message all or subgroup of vps
- vps can message op
Search
Search for Opportunities
- done by volunteers looking for something to do
- search by text, date, region, and keywords
- results sorted by distance in time and space (relevance)
- paginate long lists
Recommended Opportunities
- shown to volunteers on their home page
- based on skills, previous interests, upcoming and location
Search for Activities
- done by teachers (ops) looking for something to do
- search by keyword - topic, age range
Search for People (find volunteers)
- done by teachers looking for people to help them
- generates a shortlist of people based on skills, availability, location etc
- allows teacher to send out a would you be interested in helping message
Browse by Activity provider and Activity
- for teachers - show list of all activity providers
- select an ap. see list of all their activities - grouped by programme/bundle)
- select an activity
Impact
- measures the effectiveness of each activity/opportunity/engagement
- both quantative - count things, and qualitative - tell stories
- As a business I want to know how my volunteering investment is having an impact - dashboard and reports
- dollar figure per hour for each employee that goes out, CSR spend
- Agency reports
- Long term studies, diversity assessment, what works
- Schools and Volunteers - record of what they have done.
School Ready
- Police Vetting
- online identity verification
- Form data collection
- Automation into DIA
- Flag/Badge on account
- Induction training
- content to read
- video content
- tracking completion
- working with children. - Datacom LNOD team. (learning and org development)
- high deprivation areas.
- Culturally sustaining
Embedded Values
- unconscious bias
- Diversity
- how do we surface need
- building trust
Content
- taking existing written content into accessible forms
- understanding pedagogy of adults.
- Content delivery system.
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