Zendesk

 

Title

Zendesk

Use

Customer support, knowledge-base, chat

Owner

Andrew Somervell

Location

support.voluntarily.nz

Cost

Free

Billing

Free

Access Control

Current status of accounts

Andrew Somervell is the current Admin.

Asset Backup and disaster recovery

Impact of losing access to service

SaaS service, support and knowledge base would be down

Backup Process

Nil