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On boarding + Event creation –schools 9-19th of December dependent so schools availability


Project

ITF and Voluntarily - On boarding + Event creation

Testing Date/s

December 9-17th

Team

 Walter, Sam G

Requirements

Success Metrics

  • Time taken to complete each task

  • # Tasks completed


Context

It is still early days for the platform and although a lot of the functionality will be in place, there is still a lot of UX and UI work that needs to be done. Explaining this to the trial schools will be crucial for gaining there understanding and buy in.


Testing

Time

What

How

Notes

5 min

Support

Introductions and expectation

Have a chat and get to know each other a bit better

Run through what the session will involve

Make sure that they know we are not testing them in any way  not about their ability

  • Reiterate that this is a very early field trial - nothing is final, thigs might not always work as they expect


  • Introduced Voluntarily & ITF concepts

  • Full primary school, Decile 3,

  • 200 students

  • Primarily Maori & Pacifica roll

20 min

Walt

Platform and features

As part of getting volunteers to your school, you need to activate your school and create an Inspiring the Future activity on the Voluntarily platform. We have sent you an email which start you on this journey. Please open and click the link provided.

  • Brief them on teacher role - ask them to complete the following tasks step by step (walk though one at a time and get teachers to verbalise their thoughts and actions):

  • Access email and sign up

  • Create account

  • Complete school profile

  • Find an ITF activity to run

  • Create an ITF event with a date and location


  • Understood signup process pretty well - finsihed within 2m with prefilled school data

  • During school signup, would have preferred to select multiple point people for the school with multiple names and phone numbers

Walt


Choose an ITF activity to run

Is there anything missing?

Does this have the information you thought it would? Why not?

How are you feeling about creating an activity? 

If we went here watching over your shoulder would you still create an activity? Why/why not?



Got slightly confused by language

Support


Create an ITF event with a date and location

When would you like to run your event next year between the 1st of march and 17 of April?

What kind of volunteers would you be looking for? Why?

What are your schools policy on police checking?

Is there anything important that you would want volunteers to know? What do you think a volunteer would need to see?

What do you think would happen once you create your event? How would you get volunteers?

Show how it works…


Consulted with google calendar, looked for free time/date to do activity

Details, admin, logistics organised by principal and go

Photography with students fine

15 min

Walt

Reflection on Platform

How did schools feel overall about the platform?

What were they most excited about and what made them nervous?

Deep dive into any tasks from above?

  • Ask subject to fill SUS survey



Didnt feel that police vetting was necessary for oneoff event - given that it would be supervised by teachers

15 min 

Support

Reflection on ITF

How are they feeling about running ITF in their school?

How would they describe ITF to their co-workers?

Do they have what they need?

How do they feel about the matching with volunteers? 


Would have preferred the templates to be in languages

Expected some sort of follow-up activity for students after the event took place

expects email contact reminders


5 min

Support

Close and next steps

What are their expectations what will happen next?

What will happen next?

  • Fun through the core functions – talk about key things we are interested in e.g. amount of time needed, volunteer matching, what the events look like at each school, recruiting in 

  • Book in dates

  • Finding volunteers will be our first priority nest year. In feb will we be able to start conversations about that?

  • Best ways to contact one another



Roles and responsibilities

Voluntarily team member (most likely Walt)- To run usability testing and feed findings back into platform development

Support person – The support persons role with be crucial through the trials and as this will be the first chance to meet it is import that they are there to start building a relationship. It will also be there role to take notes and ask ITF related questions

Whetu – Currently holds the relationship with the schools and it a respected expert in this space 

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