Role | Operations Manager |
|---|---|
Description | This is the person accountable for ensuring that the Voluntarily service continues to be provided to its customers, meeting service level agreements, resource requirements |
Incumbent | Andrew Watkins |
Accountable for | Continued delivery of Voluntarily Platform services |
Responsible for | Operations and Support Team Incident management |
Owner of | Voluntarily Production Platform and assets. |
Consulted on | Changes to production |
Informed of | Future releases, proposed architecture and system design changes. |
SFIA |
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Strategy and architecture
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