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Role

Operations Manager

Description

This is the person accountable for ensuring that the Voluntarily service continues to be provided to its customers, meeting service level agreements, resource requirements

Incumbent

Andrew Watkins

Accountable for

Continued delivery of Voluntarily Platform services

Responsible for

Operations and Support Team

Incident management

Owner of

Voluntarily Production Platform and assets.

Consulted on

Changes to production

Informed of

Future releases, proposed architecture and system design changes.

SFIA

http://sfia.niwa.co.nz/#/ITMG-5+FMIT-5+BPRE-5+BURM-5+COPL-5+NTPL-5+ARCH-5+CIPM-5+AVMT-5+SLMO-5+SEAC-5+CFMG-5+ASMG-5+CHMG-5+CPMG-5+SCAD-5+ASUP-5+USUP-5

Strategy and architecture

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