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Project

Voluntarily - teacher flow usability testing

Testing Date/s

December 2019

Team

 

Requirements

  • 2 x Laptop

  • OBS configured properly

  • Webcam

  • Production version of VLY

Success Metrics

  • Time taken to complete each task

  • # Tasks completed

 

 

Process

 

Stage

Prompts

Results / Notes

Intro & Qualifiers

  • Introduce yourself, but don’t try to explain the platform or tell them what to do

  • Reiterate that this is not a test of their ability

  • Reiterate that this is a very early field trial - nothing is final

  • You have heard that you can bring volunteers to help you on voluntarily, and your board/principal has approved it - you have been told to go to this link "beta.voluntarily.nz"

  • Brief them on teacher role - ask them to complete the following tasks step by step

    • Create account

    • Verify teacher status

    • Create an ITF activity

    • Accept a volunteer

    • Close activity - need a way to fake volunteer applications for test on beta

    • Provide feedback

Begin Test

  • Run test

    • Guide subject back if they stray too far off ie: youtube or off the site

    • If they ask you how to do something, ask them what they think

    • Two person op

      • One person watches and prompts subject for thoughts

      • Second person note takes and keeps time

  •  Create account | Time:
  •  Verify teacher status | Time:
  •  Create an ITF activity | Time:
  •  Accept a volunteer | Time:
  •  End activity | Time:
  •  Provide feedback  | Time:

Need a way to fake volunteer applications for test on beta

End Test

  • Ask subject to fill SUS survey

  • Follow up with notes from test

 

Exit

  • Thank user for time

  • Compensation (if applicable)

  • Reset for next subject

 

 

 

Optional questions

 

Day to day /Current :

  • What are you currently struggling with / what are their most pressing pain points in your day to day role?

  • How are you currently supported when teaching something unfamiliar or new?

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