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Role

Operations Manager

Description

Runs the platform

Incumbent

Andrew Watkins (pro tem)

Accountable for

Continued delivery of Voluntarily Platform services

Responsible for

This is the person accountable for ensuring that the Voluntarily service continues to be provided to its customers, meeting service level agreements, resource requirements

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Incumbent

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Andrew Watkins

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Accountable for

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Continued delivery of Voluntarily Platform services

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Responsible for

Manages Operations and Support Team

Incident management

Owner of

Voluntarily Production Platform and assets.

Consulted on

Changes to production

Informed of

Future releases, proposed architecture and system design changes.

SFIA

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Strategy and architecture

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