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Project

Voluntarily - teacher flow usability testing

Testing Date/s

December 2019

Team

  Walter

Requirements

Success Metrics

  • Time taken to complete each task

  • # Tasks completed

 

 

Process

 

Stage

Prompts

Results / Notes

Intro & Qualifiers

  • Introduce yourself, but don’t try to explain the platform or tell them what to do

  • Reiterate that this is not a test of their ability

  • Reiterate that this is a very early field trial - nothing is final

  • You have heard that you can bring volunteers to help you on voluntarily, and your board/ principal has approved it - you have been told to go to this link "beta.voluntarily.nz".

  • As part of getting volunteers to your school, you need to activate your school and create an Inspiring the Future event on the Voluntarily platform. We have sent you an email which start you on this journey. Please open and click the link provided.

  • Brief them on teacher role - ask them to complete the following tasks step by step

    • Access email and sign up

    • Create accountVerify teacher status

    • Complete school profile

    • Find an ITF activity to run

    • Create an ITF activityevent with a date and location

    • Accept a volunteer

    • Close activity - need a way to fake volunteer applications for test on beta

    • Provide feedback

 

Begin Test

  • Run test

    • Guide subject back if they stray too far off ie: youtube or off the site

    • If they ask you how to do something, ask them what they think they should do instead of giving them the answer.

    • Two person op

      • One person watches and prompts subject for thoughts

      • Second person note takes and keeps time

  •  Access email and sign up | Time:
  •  Create account | Time:
  •  Complete school profile | Time:
  •  Find an ITF activity to run | Time:
  •  Create an ITF event with a date and location | Time:
  •  Accept a volunteer | Time:
  •  Close activity | Time:
  •  Provide feedback  | Time:

Need a way to fake volunteer applications for test on beta

End Test

  • Ask subject to fill SUS survey

  • Follow up with notes from test

 

Exit

  • Thank user for time

  • Compensation (if applicable)

  • Reset for next subject

 

 

 

Optional questions

 

Day to day /Current :

  • What are you currently struggling with / what are their most pressing pain points in your day to day role?

  • How are you currently supported when teaching something unfamiliar or new?

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