1912 - May Road School

Project

ITF and Voluntarily - On boarding + Event creation

Testing Date/s

December 9-17th

Team

 Walter, Margaret, Whetu

Requirements

• 2 x Laptop

• OBS configured properly - https://obsproject.com/

• Webcam

• Production version of VLY

• Audio recorder

Success Metrics

• Time taken to complete each task

• # Tasks completed

It is still early days for the platform and although a lot of the functionality will be in place, there is still a lot of UX and UI work that needs to be done. Explaining this to the trial schools will be crucial for gaining there understanding and buy in.

Time

What

How

Assumption

5 min

Support

Introductions and expectation

Have a chat and get to know each other a bit better

Run through what the session will involve

Make sure that they know we are not testing them in any way, not about their ability

• Reiterate that this is a very early field trial - nothing is final, thigs might not always work as they expect

Introduced Voluntarily & ITF concepts

20 min

Walt

Platform and features

As part of getting volunteers to your school, you need to activate your school and create an Inspiring the Future activity on the Voluntarily platform. We have sent you an email which start you on this journey. Please open and click the link provided.

• Brief them on teacher role - ask them to complete the following tasks step by step (walk though one at a time and get teachers to verbalise their thoughts and actions):

• Access email and sign up

• Create account

• Complete school profile

• Find an ITF activity to run

• Create an ITF event with a date and location

During account signup

• She used Number of kids, makeup of school for about school input

• Quickly completed the signup

•  

Walt

Choose an ITF activity to run

Is there anything missing?

Does this have the information you thought it would? Why not?

How are you feeling about creating an activity? 

If we went here watching over your shoulder would you still create an activity? Why/why not?

While on the event template screen

• she would share with staff beforehand before running it

• Decide on which year levels to show it to first, or for children who have a specific interest in a skill / industry

• In the template page she thought it would be more about the volunteers

• Taught it would be more about trying the activity and less about the about

• Sees "try this activity" as the wrong word - more like a warmup

• Should we remove what volunteers will see, add in more teacher centric stuff?

• Split into about /for volunteers? Swap how to run with for volunteers?

• Sees teacher creating the event seeing nothing for volunteers?

She expected a list of volunteers she could pick from - does this make the case for pushing up select volunteers manually?

Support

Create an ITF event with a date and location

When would you like to run your event next year between the 1^st of march and 17 of April?

What kind of volunteers would you be looking for? Why?

What are your schools policy on police checking?

Is there anything important that you would want volunteers to know? What do you think a volunteer would need to see?

What do you think would happen once you create your event? How would you get volunteers?

Show how it works…

Didnt understand photo selection / why an event photo was needed when the event hadnt occured yet

• didnt understand that it was to attract volunteers - might need some work around copy or use a carousel/prefilled photo

• Didnt understand the concept of template during creation page

• the fact that we had the “what volunteers will see” section on this iteration really confused her

15 min

Walt

Reflection on Platform

How did schools feel overall about the platform?

What were they most excited about and what made them nervous?

Deep dive into any tasks from above?

• Ask subject to fill SUS survey

- Would share over newsletter, facebook, children blogs

• Doesnt believe its hard to get parents into the school

• Emphasized community focus - they even have a parent room for parents

15 min 

Support

Reflection on ITF

How are they feeling about running ITF in their school?

How would they describe ITF to their co-workers?

Do they have what they need?

How do they feel about the matching with volunteers? 

5 min

Support

Close and next steps

What are their expectations what will happen next?

What will happen next?

• Fun through the core functions – talk about key things we are interested in e.g. amount of time needed, volunteer matching, what the events look like at each school, recruiting in 

• Book in dates

• Finding volunteers will be our first priority nest year. In feb will we be able to start conversations about that?

• Best ways to contact one another

Voluntarily team member (most likely Walt)- To run usability testing and feed findings back into platform development

Support person – The support persons role with be crucial through the trials and as this will be the first chance to meet it is import that they are there to start building a relationship. It will also be there role to take notes and ask ITF related questions

Whetu – Currently holds the relationship with the schools and it a respected expert in this space