There are four main groups of people interacting with the Voluntari.ly platform.

• Schools → Opportunity Providers,  Activity and Volunteer Consumers.
• Content →  Activity Providers
• Corporates → Volunteer Providers
• Agencies → Report Consumers

Schools

Organisations: Primary, Intermediate, High Schools, Tertiary colleges, Marae and Community Education groups.

People:  Teachers, Principles, PTA & Teaching Assistants & Senior students may all be interested in creating a request for help. - An opportunity to volunteer.

I care about

• Achieving learning outcomes for students
• My own level of knowledge and understanding

I need help with

• Finding a relevant activity for my class that matches their age group, subject and learning goals. 
• Fixing and installing stuff
• Inspiration
• Someone to talk to about...

I currently

• Search for activities and materials on Google & You Tube
• and have stuff shared with other teachers.
• I ask for volunteers using the local PTA and teacher network. 

I want to see

• A place to search for activities & content - that tells me how well they match my needs.
• A way to connect with people in business and tech that have skills and knowledge I can tap into
• A way to get competent helping hands for activities that need it.

Content Providers

Organisations: OMGTech, Commercial content providers, educational NFP, CRI's, Universities, Schools and Teachers, Individuals

I have stuff

• Online Content - videos, how tos, maker plans 
• Equipment - e.g. programmable model cars, rockets
• Space

Corporates

Organisations:

• Large: Corporate Social Responsibility (CSR) groups and volunteer programmes.
• Small: Tech groups interested in getting involved in education or open source development.

I need this to be simple

• Onboarding
• Reporting
• People being ready and prepared
• Managing volunteer days and time. 

Volunteers

I care about

• being useful, feeling wanted, giving back
• using my skills and knowledge
• having my own learning experiences

I can help with

• teaching students
• mentoring an educator
• fixing and installing stuff
• being available to answer questions as a subject matter expert

I want to see

• Its easy for me to get setup in the system
• I can list my skills and interests
• I can browse requests and opportunities
• I can volunteer for calls and events
• I can be contacted (shoulder tapped) but people looking for help.
• I can track what I have done, my achievements, get feedback and stories of the outcomes.

Agencies

Includes Sponsors and funding organisations.

Organisations:  Ministry of Education, ATEED, Spark Foundation

I care about

• Measuring Impact
• Promoting Involvement
• Wise investment

I want to see

• Agency Dashboard - tell me what is going on, degree of involvement and impacts
• Publishable metrics & reports.
• Real world stories ( both successes and failures )

Journeys