Actor Problem Statements
There are four main groups of people interacting with the Voluntari.ly platform.
- Schools → Opportunity Providers, Activity and Volunteer Consumers.
- Content → Activity Providers
- Corporates → Volunteer Providers
- Agencies → Report Consumers
Schools
Organisations: Primary, Intermediate, High Schools, Tertiary colleges, Marae and Community Education groups.
People: Teachers, Principles, PTA & Teaching Assistants & Senior students may all be interested in creating a request for help. - An opportunity to volunteer.
I care about
- Achieving learning outcomes for students
- My own level of knowledge and understanding
I need help with
- Finding a relevant activity for my class that matches their age group, subject and learning goals.
- Fixing and installing stuff
- Inspiration
- Someone to talk to about...
I currently
- Search for activities and materials on Google & You Tube
- and have stuff shared with other teachers.
- I ask for volunteers using the local PTA and teacher network.
I want to see
- A place to search for activities & content - that tells me how well they match my needs.
- A way to connect with people in business and tech that have skills and knowledge I can tap into
- A way to get competent helping hands for activities that need it.
Content Providers
Organisations: OMGTech, Commercial content providers, educational NFP, CRI's, Universities, Schools and Teachers, Individuals
I have stuff
- Online Content - videos, how tos, maker plans
- Equipment - e.g. programmable model cars, rockets
- Space
Corporates
Organisations:
- Large: Corporate Social Responsibility (CSR) groups and volunteer programmes.
- Small: Tech groups interested in getting involved in education or open source development.
I need this to be simple
- Onboarding
- Reporting
- People being ready and prepared
- Managing volunteer days and time.
Volunteers
I care about
- being useful, feeling wanted, giving back
- using my skills and knowledge
- having my own learning experiences
I can help with
- teaching students
- mentoring an educator
- fixing and installing stuff
- being available to answer questions as a subject matter expert
I want to see
- Its easy for me to get setup in the system
- I can list my skills and interests
- I can browse requests and opportunities
- I can volunteer for calls and events
- I can be contacted (shoulder tapped) but people looking for help.
- I can track what I have done, my achievements, get feedback and stories of the outcomes.
Agencies
Includes Sponsors and funding organisations.
Organisations: Ministry of Education, ATEED, Spark Foundation
I care about
- Measuring Impact
- Promoting Involvement
- Wise investment
I want to see
- Agency Dashboard - tell me what is going on, degree of involvement and impacts
- Publishable metrics & reports.
- Real world stories ( both successes and failures )